HOW TO CLAIM YOUR DONATION REWARD OR ITEM
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HOW TO CLAIM YOUR DONATION REWARD OR ITEM
HOW TO CLAIM YOUR DONATION REWARD OR ITEM.
Submit a ticket to support by typing this address to your web browser: http://www.tantra-rom.com/support
Click OPEN A NEW TICKET BUTTON and fill in the form with the required info:
Full Name in this format: firstname middlename lastname
Email address (it must be an active email address)
Contact Number (highly required for verification purposes)
Select a Help Topic that suites your request.
Enter the Subject. (ex: "Donation Item" or "3x1 taney donation")
Then enter your Message. Message box should contain all the donation info and request.
Control/Transaction/Reference Number (ex. 3012 123 4567 123 1478)
Complete/Full Name of the Sender (ex. John Dela Torre Cruz)
Address and Contact Number (ex. Osmeña Blvd., Quezon City, 0917-1234567)
Send-out Date (ex. December 1, 2012)
Amount Sent (ex. Php 1,000)
Donation Item/Taney/Service Request (ex. 1 legendary bow and 1 tribal charm)
Freebies (please check forum or FB fan page for updated monthly freebies)
Select Priority.
Enter Captcha Text on the box and click the submit button.
You will then be prompted that your support ticket request has been created.
Check your email address for the ticket number that has been sent to you, this will be used to check the status or to make a follow up of your request.
Wait for an Admin/GM to check the tickets. Stay close to your email in the event that an Admin/GM responds to your ticket. Usually donations are claimed during this times: 12-1 pm and 5-6 pm PH time and processed 30-60 minutes after donation is received and verified.
To make a follow up of your request, just send the ticket number by messaging a GM thru FB, just type this address: https://www.facebook.com/gm.raven.3
or by sending the ticket number to this contact numbers: 09275576543, 09164409932
Submit a ticket to support by typing this address to your web browser: http://www.tantra-rom.com/support
Click OPEN A NEW TICKET BUTTON and fill in the form with the required info:
Full Name in this format: firstname middlename lastname
Email address (it must be an active email address)
Contact Number (highly required for verification purposes)
Select a Help Topic that suites your request.
Enter the Subject. (ex: "Donation Item" or "3x1 taney donation")
Then enter your Message. Message box should contain all the donation info and request.
Control/Transaction/Reference Number (ex. 3012 123 4567 123 1478)
Complete/Full Name of the Sender (ex. John Dela Torre Cruz)
Address and Contact Number (ex. Osmeña Blvd., Quezon City, 0917-1234567)
Send-out Date (ex. December 1, 2012)
Amount Sent (ex. Php 1,000)
Donation Item/Taney/Service Request (ex. 1 legendary bow and 1 tribal charm)
Freebies (please check forum or FB fan page for updated monthly freebies)
Select Priority.
Enter Captcha Text on the box and click the submit button.
You will then be prompted that your support ticket request has been created.
Check your email address for the ticket number that has been sent to you, this will be used to check the status or to make a follow up of your request.
Wait for an Admin/GM to check the tickets. Stay close to your email in the event that an Admin/GM responds to your ticket. Usually donations are claimed during this times: 12-1 pm and 5-6 pm PH time and processed 30-60 minutes after donation is received and verified.
To make a follow up of your request, just send the ticket number by messaging a GM thru FB, just type this address: https://www.facebook.com/gm.raven.3
or by sending the ticket number to this contact numbers: 09275576543, 09164409932
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